By Gregory T. Haugan
ISBN-10: 1567261353
ISBN-13: 9781567261356
Ultimately - the 1st accomplished and functional consultant to the paintings breakdown constitution (WBS) in forty five years! This publication bargains very important new views on the way to practice the WBS to ultra-modern kinds of initiatives that produce items, providers or effects. you will how you can use WBS during the undertaking lifecycle to devise, regulate and converse. Your new insights into the WBS rules, plus checklists and confirmed motion steps, will enhance the making plans of latest tasks and assist you release tasks extra successfully and successfully.
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Additional resources for Effective Work Breakdown Structures (The Project Management Essential Ibrary Series)
Example text
Watch them; they will often ask apparently naive questions and through them find out things that the clever question never does. Listening lesson 5 - Customer needs go beyond requirements specification Remember that no matter how good your requirements capture process, it will not capture all of your customer needs. Your customer will have needs about the way you work with her, the style of interaction you adopt and various other factors. We are all imperfect, we work in a political and social world that has needs beyond pure functional requirements, and finally we are all human and how we interact is important to us.
When you have talked with your customer to understand a project's scope, the next thing to do is to write it down. The reason for writing it down is firstly obvious, because it means it will not get forgotten and it can easily be shared. Also important is that the practice of writing down the scope in a coherent manner is a good test of whether you really understand it or not. If you cannot write it down you probably do not fully understand it, and will almost certainly have difficulty communicating itto other team members.
Although the topics in this chapter are rarely covered in any project management course, they can be considered as even more fundamental than learning the various disciplines and processes that make up a project manager's toolkit. They may be missed because they are obvious, or because they are thought of as rudimentary rather than fundamental. My experience is that the communication skills I describe are the core differentiator between great project managers and the average, and yet are rarely analysed or taught in the specific context of managing projects.
Effective Work Breakdown Structures (The Project Management Essential Ibrary Series) by Gregory T. Haugan
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